Refund Policy

Last updated: September 10, 2026

We want you to understand what you pay for and how to stop your subscription. This policy applies to Rent My Ox, the $40 USD monthly digital service from OXIBLUE LLC.

14-day first-purchase refund

You may request a full refund within 14 days of your first Rent My Ox subscription payment. Email info@oxi.blue with your purchase email and transaction reference, or contact Paddle buyer support. Do not send your full card number or password. This additional first-purchase policy does not limit rights provided by law or Paddle.

Monthly renewals

The subscription renews each month until canceled. The first-purchase refund offer does not automatically repeat on renewals. If a renewal is unexpected, duplicated, or incorrect, contact us or Paddle promptly for review. Statutory refund rights and Paddle’s applicable policies continue to apply.

How to cancel

Use the manage-subscription link in your Paddle receipt or email info@oxi.blue before the next renewal date for assistance. Cancellation stops future billing and ordinarily leaves access available through the current paid period. Cancellation and refund requests are separate actions.

Processing and access

Paddle handles refunds for purchases it processes. Approved refunds are returned through Paddle to the original payment method where possible; bank processing time can vary. Refunded access may end when the refund is processed. See Paddle’s Refund Policy for transaction rules.

Your statutory rights

Nothing in this policy restricts mandatory withdrawal, cancellation, or refund rights, including remedies when a service is faulty, unavailable, or not as described. Where applicable law or Paddle provides greater protection, that protection applies.